Terms of Service

Effective date: August 4, 2026

1. Introduction

Welcome to DrillUp Platform ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website at https://drillup.app/ (the "Website"), our mobile application "DrillUp - Career Coaching" available at https://apps.apple.com/app/id6746066146 (the "App"), and the DrillUp Platform learning services we provide (collectively, the "Services"), including personalized assessments, adaptive learning paths, interactive lessons, progress tracking, and dynamically generated content. By accessing or using our Website and Services, you agree to these Terms. If you do not agree, please do not use our Services.

2. Acceptance of Terms

By accessing our Website or engaging our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and our Cookie Policy.

Marketing Consent: By signing up for our priority access list, you provide consent to receive marketing communications from DrillUp Platform, including product updates, newsletters, and promotions; you may opt out at any time.

3. Modifications to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Website, with an updated revision date. Your continued use of the Services after changes are posted constitutes acceptance.

4. Eligibility

You must be at least 16 years old or the age of majority in your jurisdiction to use our Services. By using the Website, you represent and warrant that you meet this requirement and have legal capacity.

5. User Accounts

5.1. Account Creation

To access certain features, you may create an account by providing accurate, current, and complete information.

5.2. Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and all activities under your account. Notify us immediately of any unauthorized use.

6. DrillUp Platform Services

6.1. Advanced Learning Platform

DrillUp Platform provides advanced learning services including:

• Personalized skill assessments analysed by an artificial intelligence (AI) system
• Adaptive learning paths generated by an AI system
• Interactive scenario-based lessons, the text of which is AI-generated
• Sequential learning progression with unlockable content
• Gamified achievements, rewards, and progress tracking tools
• AI-generated audio narration of lesson content, using a synthetic voice

6.2. AI-Generated Content

You are interacting with an AI system, not a human coach. Lessons, learning paths, assessment analysis, reflection feedback, weekly insights and lesson narration are generated automatically by an AI system and are not reviewed by a person before you see them.

• AI-generated content may be inaccurate, incomplete or out of date. You are responsible for exercising your own judgement before acting on it.
• The Services are a self-development tool and do not constitute medical, psychological, legal, financial or employment advice.
• AI-generated output is marked as such in machine-readable form, and synthetic speech is watermarked at the point of generation, as required by Article 50 of Regulation (EU) 2024/1689 (the EU AI Act).
• Full details of which content is AI-generated, and which providers process your data to generate it, are set out in our AI Transparency Statement.

6.3. Service Availability

We strive to provide reliable service availability, though we cannot guarantee uninterrupted access. Services may be temporarily unavailable due to maintenance, updates, or technical issues beyond our control.

7. User Conduct and Obligations

• Use Services only for lawful purposes and in accordance with these Terms
• Provide accurate information during assessments and account creation
• Respect intellectual property rights of all content
• Not attempt to reverse engineer or compromise our automated systems
• Not share account credentials or allow unauthorized access

8. Prohibited Uses

• Violating any applicable laws or regulations
• Attempting to gain unauthorized access to our systems
• Interfering with the proper functioning of the platform
• Using the service for commercial purposes without authorization

9. Intellectual Property Rights

9.1. Ownership

All content, materials, and Services (text, graphics, logos, software, dynamically generated content, etc.) are owned by DrillUp Platform or licensors and protected by intellectual property laws.

9.2. Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for personal, non-commercial use.

9.3. Dynamically Generated Content

All dynamically generated learning content, assessments, and personalized learning paths remain the intellectual property of DrillUp Platform.

10. User-Generated Content

10.1. Submissions

You may submit content such as assessment responses, reflections, and feedback. You retain ownership but grant us a license to use, modify, and display such content for service provision.

10.2. Content Standards

All user-generated content must be appropriate, lawful, and not infringe on third-party rights.

11. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal data, including learning progress, assessment results, and usage analytics (e.g., via Google Analytics and Crashlytics), is governed by our Privacy Policy, which is incorporated into these Terms by reference.

12. Third-Party Links and Services

Our Services may integrate with third-party platforms for authentication (such as Sign in with Apple and LinkedIn) or contain links to third-party sites not owned or controlled by us. By using these third-party services, you must also comply with their respective terms and conditions. We are not responsible for their content, availability, or practices.

13. Service Modifications and Termination

We reserve the right to modify, suspend, or discontinue any part of our Services at any time. We may terminate or suspend your account for violations of these Terms.

14. Disclaimers

NO WARRANTIES: Services are provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

SYSTEM AND PERFORMANCE DISCLAIMERS: We make no guarantees, representations, or warranties regarding:

• Service availability, uptime, or uninterrupted access
• Response times, processing speeds, or performance metrics
• Accuracy, reliability, or effectiveness of dynamically generated content
• Learning outcomes, skill improvement, or educational results
• Success rates, completion rates, or system reliability
• Compatibility with your devices, browsers, or systems

BETA/EXPERIMENTAL FEATURES: Some features may be in beta or experimental stages and may not function as expected. Use at your own risk.

THIRD-PARTY SERVICES: We are not responsible for the performance, availability, or accuracy of third-party services integrated into our platform.

15. Limitation of Liability

MAXIMUM LIABILITY: To the fullest extent permitted by law, DrillUp Platform's total liability for all claims shall not exceed the amount paid by you in the 12 months preceding the claim (or, if none, €50).

EXCLUDED DAMAGES: We are not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or business opportunities
• Loss of data, content, or learning progress
• Costs of substitute services or products
• Damages from service interruptions or delays
• Damages from system inaccuracies or failures
• Personal injury or emotional distress

FORCE MAJEURE: We are not liable for delays or failures due to circumstances beyond our reasonable control, including technical failures, internet outages, or third-party service disruptions.

16. Indemnification

You agree to indemnify and hold harmless DrillUp Platform and its affiliates from any claims arising out of your breach of these Terms or your use of our Services.

17. Governing Law

These Terms are governed by the laws of Germany. Any disputes will be resolved in the courts of Berlin, Germany.

18. Dispute Resolution

Before bringing any legal action, you agree to first attempt to resolve disputes informally by contacting us at [email protected].

19. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and DrillUp Platform.

21. Contact Information

If you have questions or concerns about these Terms, please contact:
Email: [email protected]
Address: DrillUp Platform, Berlin, Germany